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Gia Laudi

Scaling

I'm a longtime SaaS operator and exec who created the Customer-Led Growth™ framework and co-authored Forget The Funnel. I help B2B SaaS companies (especially PLG) solve fundamental positioning and ICP problems that keep growth stuck.

What I’m known for: Turning fuzzy positioning, mediocre messaging and weak conversions into a crystal-clear path forward your team can execute against. I don't guess. I use customer evidence, your growth goals, and the product, marketing and industry experience I've developed over decades.

I'm here to help with:

  • Positioning & messaging that actually converts
  • ICP clarity (who to focus on vs. who to fire)
  • Fixing broken onboarding or activation
  • Retention & expansion strategy
  • Product marketing without the overhead

I speak at MicroConf, Business of Software, and many other industry conferences. Through my consultancy, I deliver done-for-you strategic sprints—no coaching, no retainers, just clarity and a plan.

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